This report highlights the importance of establishing a strong volunteer support infrastructure for recruiting and retaining volunteers and provides a set of effective volunteer management practices. (released 2003)

This article highlights innovations in volunteer management and other strategies for retaining volunteers. (Released 2009).

Nonprofits rely heavily on volunteers, but poor management can result in a volunteer's dissatisfaction. As a result, more than one-third of those who volunteer one year do not donate their time the next year at any nonprofit. That adds up to an estimated $38 billion in lost labor. To remedy this situation, nonprofit leaders must develop a more strategic approach to managing this overlooked and undervalued talent pool.

The brief is designed to help broaden and deepen public and private sector partnerships, and allow nonprofits to take full advantage of the skills volunteers have to offer. (Released 2009).

Over the long run, nonprofits tell us that skilled volunteers build back-office infrastructure that provides them with greater capacity, strengthening their organizational health. This report explains the benefits to skills-based volunteering, gives a step-by-step approach to helping nonprofits achieve these goals, and provides case studies to show how it works!